Project Questionnaire

Congratulations on taking the next step toward creating a professional, personalized website for your cleaning business!

This questionnaire is designed to help us understand your business, goals, and vision so we can craft a website that truly reflects your brand and meets your needs.

Please take your time to fill out the form thoughtfully. The more detailed your responses, the better we can ensure your website is tailored specifically to you and your audience. If you have any questions while completing the form, don’t hesitate to reach out! Please complete this questionnaire by January 15, 2025.

Name

First Name

Last Name

Would you like to get a professional email?

Phone

(###)

###

####

Tell us about your cleaning business. How and why did you start it? What is your mission or primary goal for this business?

Who is your target audience? Describe your ideal residential and commercial clients (e.g., homeowners, offices, industries). Also what are their biggest pain points or challenges when it comes to cleaning services?

What sets your cleaning business apart? Do you offer any unique services, guarantees, or special touches? What values or qualities do you want your clients to associate with your business?

What is your service area? Are there specific neighborhoods or cities outside Abilene, Texas, you want to include?

What is the primary goal of your website?

(e.g., attract new clients, showcase services, enable online booking, recruit team members, etc.)

How would you like your website to feel or look to visitors?

(e.g., professional, approachable, luxurious, modern, clean, eco-friendly, etc.)

Do you have any specific inspirations or websites you admire?

Provide examples and explain what you like about them (layout, colors, fonts, functionality, etc.).

What tone of voice should the website use?

(e.g., formal, friendly, conversational, professional, etc.)

List all the services you provide for residential clients.

Include any special packages, seasonal offerings, frequencies, type of cleaning etc.

List all the services you provide for commercial clients. ?

Include any special packages, seasonal offerings, frequencies, type of cleaning etc.

What specific benefits or results do your services provide to clients?

(e.g., sparkling clean homes, stress-free office maintenance, etc.)

Do you have any policies or details related to your services?

(e.g., cancellation, rescheduling, customer satisfaction guarantees).

Do you provide cleaning supplies and equipment, or do clients need to provide them?

How do you currently handle bookings? What scheduling tool or system are you using (if any)? What details do you need from clients during the booking process?

Do you want to integrate an online booking feature? If yes, do you have any preferences for how it should function?

(e.g., availability calendar, payment options)?

What positions are you hiring for? Are these full-time, part-time, or contract positions?

What qualifications or qualities do you look for in your team members?

What steps should applicants follow to apply?

(e.g., upload resume, fill out form, contact via email).

Provide the text or key points for the following policies you’d like displayed on your site: Cancellation policy, Rescheduling policy, Payment terms and methods accepted, and Other relevant policies

Do you have any professional photos of your team, workspaces, or cleaned spaces?

If not, would you like me to use stock images?

Would you like testimonials or client reviews on your site?

If yes, please share existing ones you have from your client or ask the to write you testimonials.

Do you want email integration for newsletter sign-ups or inquiries?

Are there any specific functionalities you need on the site?

(e.g., live chat, testimonials carousel, FAQ section).

Is there anything else you'd like to share that will help me as I create your website?